Frequently Asked QuestionsHostal El CiervoFrequently Asked Questions

  • What time is check in and check out? Check in 4:00 p.m. and check-out 12.00 p.m.
  • Can I leave the room late?
    No
  • Can I choose the type of bed in my room? (Large bed – two beds)
    No, the hotel does not have double beds
  • Do the rooms have a balcony or terrace? Can I reserve one?
    Cannot be guaranteed
  • Are there non-smoking rooms?
    Yes
  • How many storeys does the building have? Is there a lift?
    3 floors.
  • No lift Is there air conditioning in the rooms? Does it work all year round?
    No
  • Is your hotel adapted for the handicapped?
    No
  • Can you keep my luggage when I leave the room?
    Yes
  • Is there a safe place to park my car? How much does it cost?
    Public parking, 15 € day
  • Does the hotel have an Internet or e-mail terminal for guests?
    Yes
  • Do you have high-speed internet in the room for my portable computer?
    Is it wireless?
    Yes
  • Do you have a quiet, romantic room? How can I reserve it?
    No
  • What languages are spoken in Reception?
    English and Spanish
  • Where may I rent a car?
    At reception